01
Client concierge
Welcome, company information, finding the right department.
VIRTUAL CUSTOMER DESKS
One team. The right specialist for every enquiry.
Our customer-facing virtual desks are AI-powered support roles, not human employees. They are designed to answer routine questions in the customer's language, clarify needs and guide requests to our contact form.
02
B2B sales desk
Buyer enquiries, quotation preparation and wholesale briefs.
03
International sourcing
Specifications, origins, categories, sourcing briefs.
04
Supplier relations
Supplier introductions and commercial partnership proposals.
05
Trade & logistics
Shipment discussions, document checklists and trade next steps.
06
Compliance & documentation
High-level regulatory guidance and questions for human review.
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Virtual desks cannot confirm stock, quote binding prices, issue contracts, guarantee certifications or approve shipments. Complex requests are recorded for human handling.
Talk to our team
Let's build your next opportunity.
Talk to a specialist virtual desk or send a detailed business enquiry.